capturing wedding stories and love worldwide

FAQS for booked clients

Now that I have paid my deposit and booked, what do I need to do?

Nothing at all! We have all we need initially so from a photography point of view you can relax. We will be in touch roughly 6-8 weeks out from your wedding day to get the ball rolling and collect your final information & venue run sheet.

We ask for you to complete your online questionnaire no later the 1 month prior to your wedding date, and only once your venue timings have been confirmed. From there we will be able to make recommendations and best use of timings if required.

How does the day normally run?

The timings of your day will depend on a number of factors including prep location, ceremony start time and duration, family photos list, destination for location photos, sunset time, reception timings and your package/coverage booked. Here is an example to display how your day may flow.

3:00-3:30pm- Ceremony
3:30-3:45pm- Congrats & mingling
3:45-4:15pm- Family photos (duration will be dependant on your list to be captured)
4:15- Depart for location photos at desired destination (allow travel time + contingencies)
4:30-5:45pm- Location photos (We like at least 1 hour to shoot, not including travel. If you have a larger bridal party we recommend 1.5 hours plus).
5:30pm- Depart location photos for reception
6:00pm- Bridal party entry

When will my photographer be starting and finishing?

Photographer timings will depend on the details of your day, along with the package/coverage booked. Your photographer will generally spend 2 hours at bridal preparations (arriving 15 mins before the ceremony commences), and one hour and groom preparations (arriving 15 mins before guests begin to arrive to the ceremony). For larger bridal parties we may request a little more time at preparations.

What time should I book my hair and makeup to finish?

We recommend that your hair and makeup finishes one hour before the photographer needs to depart for the ceremony (to arrive approx. 15 mins before the ceremony commences). Again, for larger bridal parties we may request a little more time at your bridal preparations.

Can I incorporate a first look (bride & groom photos before the ceremony)?

Please let us know if you are thinking of having a first look when you complete our online questionnaire. We can have a look then at how a first look might best fit into your locations and timings of the day, and conjunction with your package booked.

I am not sure what times to schedule my ceremony and reception for?

We recommend working with your venue and/or wedding planner for the best timings of your day. If we could offer any advice it would be to take into consideration the sunset time for your date/location. We love shooting during golden hour (1 hour before the sun is due to set). In the summer months this will be quite late into the evening (possibly during your reception where we may be able to pop out again for photos), and the winter months quite early (when it tends to get completely dark by sunset time). We are also big believers in making sure you have time on your day to stop and enjoy! So when in doubt give yourself more than enough time for each component of the day, so you don’t feel rushed and can take some time out with your loved ones.

How long do I need to allow for the location shoot?

We recommend allowing at least one hour to shoot on location (not including travel to and from your venue). For larger bridal parties we recommend at least 1.5 hours to shoot. We find allowing more time than necessary allows your bridal party to relax and have fun (and perhaps enjoy a drink and nibbles too). If we are travelling off site for your location photos you will also need to arrange transportation for your bridal party.

Location photos – where to go?

We can make suggestions for your location photos after we pop your photography run sheet/timeline together, taking into account the best use of time according to the package you’ve booked.  If you wish to go offsite we also encourage you to take a drive around the area to see what you find. We generally recommend 1 stop for location photos, however are happy to accommodate a second location where time permits.

What tips, tricks and other great advice can you give me?

Here are our top tips to get the most out of your photography on the day…

Accommodation – Take the time to research and book suitable accommodation. Find somewhere that is spacious, light and bright. This will ensure you get great preparation photos.

The Details – Choose a room where you are getting ready, and make sure it is clean and ready for when the photographer arrives. Pick a room that is light and bright. Put all of your items on the bed that you would like photographed, and hang up any clothing for the day in the room. Some of the details include; jewellery, perfume, sentimental items, shoes, flowers etc.

Hair & Makeup – Chat to your hair and makeup artists and work on suitable timings for you day. It is best to have everyone ready at least one hour before the photographer needs to leave for the ceremony (arrive 15 mins before the ceremony commences). This will give you time to get dressed, get some great photos, and then enjoy a drink before leaving for the ceremony. For larger bridal parties we recommend a little more time to get ready, to accommodate for any delays. We are happy to advise on when to have your hair and makeup completed once we pop our timings together closer to the wedding.

The Dress – Try your dress on several times before the day so you know exactly how to put it on, and how it all works. If it is a difficult dress to do up, maybe look at factoring this time into your run sheet for the day so you don’t feel rushed on the day.

Family – Invite family to your getting ready location if you wish to have photos with them before the ceremony. We recommend asking them to come 15 minutes before the photographer leaves. Make sure you direct the photographer as to who you would like photos with. For family photographs after the ceremony, make sure you have your list (provided on our run sheet) ready to go with several people to help pull the combinations together.

Location Photos – We recommend allowing at least 60 minutes shooting time. If you have a large bridal party or would like to travel to multiple locations we will need to allow more time. Do some location scouting, ask your venue for the best locations, and also liaise with us – as we know some hidden gems at most wedding venues.

Wet Weather Plan – If you are planning on having your ceremony or reception outside, having a wet weather plan in place will eliminate the stress on the day if the weather doesn’t go to plan. Check if your venue has a back up undercover space or marquee. Invest in some great clear umbrellas and gumboots for your photos.

Ceremony & Reception Times – If your wedding is during winter, please remember that the days are much shorter. We recommend having an earlier ceremony to allow time for location photos before the sunsets. If you are getting married during daylight savings, we recommend a late afternoon ceremony, as the sunset is a lot later in the day.

For more tips from Figtree, see our blog on Wedding Tips and Advice!

Which suppliers can you point me to that you work with regularly?

We love working with amazing suppliers and recommend checking out these websites so you can make direct enquires-
Tweed Coast-

What happens if it rains on my wedding day?

We love the rain, it makes for some amazing photos! We recommend you purchase some simple clear umbrellas and gumboots and embrace it! Read more on our blog about wet weather advice. Also be sure to chat to your venue coordinator about your wet weather plan. Read more on our blog about wet weather advice.

Can I send you inspo pics or a list of images that I want captured on the day?

We’ll definitely work with you to capture any images that are important to you, but at the same time we will never copy or recreate an image – we love to shoot in our own Figtree style! What you see on our website, blog and socials will give you a good idea of the way we love to shoot. Your day will be different to any other day and our focus will be on capturing your day as it naturally unfolds. We’ll work with the surrounding environment, natural light, and you as a couple to create images that are unique to your day! For this reason we don’t really like to work from inspo pics or extensive lists of photos (other than family photos of course!), and we try not to stage too many photos on the day. Our photographers are very experienced and amazing at what they do – and can’t wait to create some beautiful images on your day!

Can I add on hours with my photographer?

Absolutely. We block out the entire day for your wedding so you can let us know how little or how much you want. You can contact us at any time to upgrade your package our add hours, simply get in touch with the studio to make the arrangements. Not sure about how your booked package will work with your planned timings? We are happy to make suggestions after we put your run sheet/timings together, and add coverage then if required.

Do I need to arrange a meal for my photographer?

Yes please! We love to refuel and recharge and just ask for a crew meal (it doesn’t need to be fancy). This way we can refuel and see the night through. We only ask for a meal at dinner time and will happily advise how many meals to arrange, and any photographer dietary requirements closer to the wedding date, once we have put your timings together.